What is SLA.io?
Our goal is to help IT, SaaS and Cloud companies to define customer specific Service Level Agreements, monitor the realization of the promises and communicate the results to the customers. We can handle both uptime monitoring and latency constraints.
How does it work?
No matter if you have a common SLA or customer specific agreemets, we can handle it! Let us know which services you are providing and what are the terms. We'll monitor your services automatically and let you know if the service level is not met. You'll be able to expose a real-time dashboard for your customers and let them see your status instantly.
How much does it cost?
Our Enterprise tier starts at $299/month for one service with unlimited number of customers and customer specific SLAs. If you offer multiple SaaS or Cloud services, contact us to get a quote. We offer a 30 day free trial. No strings attached.
What about our SLA?
We offer a 100% SLA with 50x compensation in case of an interruption in our service. Our platform is highly distributed and scalable with a strong uptime track record. This cobbler's son has nice shoes.
Setup once and you're done. We'll monitor your services and let you know how you're doing. We remove the pain of manual reporting
We'll let you know when a service is down or unavailable. You can configure how your customers see their reports and how the communication and refund claims are handled
Customer specific dashboard adds value to your business and strengthens the trust between you and your customers